Reference Point Ltd is committed to protecting and respecting your privacy. This policy, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
We keep certain basic information when you visit our website and recognise the importance of keeping that information secure and letting you know what we will do with it.
For the purposes of the General Data Protection Regulation (GDPR (EU) 2016/679) and any successor legislation (“data protection legislation”), we are the data controller for the data you enter into our website, information about your use of our website and any correspondence we enter into with you.
Our Contact Details: Reference Point Limited, Technology House, 2-4 High Street, Chalfont St.Peter, Gerrards Cross, SL9 9QA +44 (0) 1753 279 927.
Where you contact us for support, we will use your email address and any other contact details you provide for communicating with you. The details of support requested and provided will be logged for our internal records.
We may also ask you for information when you report a problem with our site.
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
We will only use your personal data when the law allows us to.
We will share your personal data with third parties where required by law or where we have another legitimate interest in doing so.
We may disclose your personal information to third parties:
The data that we collect from you will be stored within the European Economic Area (EEA) and may be processed by staff operating within the EEA who work for us or for one of our suppliers.
We will not transfer any data that we collect or receive from you that constitutes personal data outside of the EEA unless there are appropriate safeguards or an adequacy decision in relation to the transfer as set out in the data protection legislation or the transfer otherwise complies with the data protection legislation. Such transfers may involve, for example, our use of third party services allowing us to send e-mails or automated SMS messages which make use of facilities in third countries to process and store data.
By logging in to our site, you agree to this storing or processing.
All information you provide to us is stored on our or our sub-contractors' secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential.
We take steps to protect the information that we receive from you from loss, misuse, and unauthorised access or disclosure. These steps take into account the sensitivity of the information we receive, process and store, and the current state of technology.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do what we reasonably can to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use reasonable procedures and security features to try to prevent unauthorised access.
You have the right to:
Where our processing is based on your explicit consent to our processing, you have the right to withdraw such consent (this will not affect the lawfulness of processing prior to the withdrawal of your consent).
If you wish to exercise any of these rights please contact our Data Protection Officer at firstname.lastname@example.org.
You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes and you can withhold your consent to and prevent such processing by not checking certain boxes on the forms we use to collect your data. You can also exercise the right to prevent such processing at any time by contacting us at email@example.com.
Complaints to Information Commissioner: You have the right to lodge a complaint about our processing with the Information Commissioner.
Consequences of failure to provide personal data: Your provision of personal data to us maybe a requirement necessary for you to enter into a contract with us. If you fail to provide certain information when requested, we may not be able to perform the contract we have entered into with you.
We may collect information about your computer including, where available your IP address, operating system and browser type, for system administration and to report aggregated information. This is statistical data about our users' browsing actions and patterns, use of our Services and overall system use and does not identify any individual and we will not collect personal information in this way.
We may obtain information about your general internet usage by using a cookie file which is stored on your computer.
We use the following cookies
You may block cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site.
Any changes we may make to our privacy notice in the future will be posted on the relevant page on our site and, where appropriate, notified to you by e-mail. However, we advise that you check on our site regularly to keep up to date with any necessary changes.