ONLINE CARD CHECKER
For both CSCS and Partners' schemes
About Go Smart
Reading a Virtual Smartcard
Reading a Physical Smartcard
Manual Card Checks
Online Card Checker
Go Smart is the official App developed for CSCS by Reference Point Limited. Go Smart securely reads and checks both physical and virtual CSCS and compatible Card Schemes smartcards.
Go Smart is free to download and use.
Go Smart is available for Android, iOS and PCs for physical and virtual cards.
To use Go Smart, please check the required compatibility of the operating system as follows:
If you have app auto-updates enabled on your mobile device, then Go Smart updates will automatically be installed. If auto-updates are not enabled, then you will need to manually check for updates from the relevant App store. Go Smart will also notify you if you are using a version that is out of date and needs updating.
Go Smart can be installed on multiple devices. However, the data stored on each separate device acts independently and therefore the card read list is not synchronised between devices.
Download Go Smart from the appropriate App store and you are ready to read and check smartcards using your new device.
Note: card read list data will not be available on the new device, therefore it is highly recommended that you export your card list regularly to avoid losing the list of card reads.
CSCS virtual smartcards
Virtual smartcards are issued instantly and stored in the CSCS Virtual Card App on a device, such as a phone or tablet. Within the App is an embedded static QR code that is read by Go Smart.
Virtual CSCS smartcards are issued alongside physical smartcards.
CSCS compatible Partner Card Scheme virtual smartcards
Virtual Partner smartcards are stored within Vircarda, a digital wallet designed to securely store the cardholders' information. Go Smart securely reads the short life, encrypted QR code presented within Vircarda.
CSCS physical smartcards
Physical CSCS smartcards store information on the cardholders' identity, qualifications and training. This information can be securely read using Go Smart.
CSCS compatible Partner Card Scheme physical smartcards
Physical compatible CSCS smartcards store information on the cardholders' identity, qualifications and training. This information can be securely read directly from the physical smartcard's chip using Go Smart.
Please check the required compatibility of the operating system:
Try deleting the App from your device and reinstalling it.
Go Smart can be used for all CSCS physical and virtual smartcards and compatible Card Schemes physical and virtual smartcards.
If you would like to read smartcards from a mobile device then download the relevant Go Smart App.
To read smartcards using a PC or laptop:
The 'Friendly Device Name' (mobile devices) or 'Reader Name' (PCs and laptops) is the device name sent to virtual smartcard cardholders when their card has been successfully read. This also provides the cardholder with a record of where and when their card was read, as well as by whom.
For a selection of compatible smartcard readers, please visit Smartcard Focus.
Please check you have the correct hardware connected, installed and configured to read smartcards.
For a PC connected smartcard reader, ensure the appropriate drivers are installed, close the Go Smart App and make sure the smartcard reader is plugged into the USB port. Then launch Go Smart again.
For reading virtual smartcards, ensure you have configured your handheld QR code scanner or webcam within the settings and check that the appropriate drivers are installed.
Go Smart does support Proxy servers, please contact your IT Department for configuration.
Go Smart has the capability to work in offline mode if the device is not connected to the Internet or has no mobile data.
Virtual smartcards can only be read online.
CSCS Partner smartcards
When a virtual smartcard is read offline, the card is provisionally validated, and the basic card information is provided. The card read is then cached on the reader and completed once connectivity is restored.
Virtual smartcards can be read and checked without NFC.
CSCS Partner Card Scheme virtual smartcards
When the cardholder clicks ‘Read Card’ within the Vircarda App, a short-life QR code is displayed. This QR code can only be read once by Go Smart.
If a QR code has already been read and you want to read the card again, ask the cardholder to refresh their QR code by pulling down from the top of their screen or by clicking on the QR code - both methods will generate a new QR code. QR codes also automatically refresh every 30 seconds.
Note: the quality of QR code reading is dependent on the capabilities of the device that is being used. If you continue to experience difficulties, please consider installing Go Smart on a different device or sourcing a different handheld QR code reader or webcam.
These 'Reads' are not stuck; this is a holding area for CSCS Partner Scheme virtual smartcards that have been read offline.
Card reads can only be completed when connectivity becomes available. Once a card read has been completed, the offline reads will be reallocated to either a ‘New’ or ‘Rejected’ card read status.
When physical smartcards are presented, Go Smart will do a 'fast' read and pull the latest information to your device. If there have been any changes made to the card since it was last read, then Go Smart will prompt you to do a 'Full Card Update'. The full card update may take longer to process whilst Go Smart retrieves the latest information.
Physical smartcards can be read on and offline as Go Smart reads the data stored within the card.
To read physical smartcards your device needs to have NFC capabilities.
Not all iOS devices support reading physical smartcards. It is important to note that only iPhone 7 models or later, running iOS13 are capable to read physical smartcards.
Every NFC enabled smartphone has a ‘sweet-spot’ on the device where card reading is optimised.
For Android devices the NFC is always at the back of the smartphone and usually towards the top of the device.
For iOS devices the NFC is located near the top of the smartphone, reads can be done by placing the card on the back or front of the device. Once located, ensure that the card is held firmly against this area and kept still whilst it is being read.
Note: an error message will be displayed if the smartcard is moved during the read. Please keep the device still until the card read is complete.
If you still experience problems reading the card, it could be because the card you are attempting to read is not 'smart', the card is damaged or faulty, the card has been moved or removed from the device before Go Smart had finished reading it, or the card may be fake. Check the card using the alternative method on this page.
CSCS Partner Card Scheme physical smartcards
A manual card check allows you to view a cardholder’s information without their card present.
To perform a manual card check:
Note: This functionality is only available online.
CourseSight is a comprehensive training booking system. The system allows companies and individuals to search, book and manage courses with confidence.
In Go Smart, the CourseSight tab allows you to check what qualifications are obtained from CourseSight. It details the name of the course, the training provider that delivered the course and the date the qualification was achieved.
Please visit https://portal.coursesight.co.uk/. As long as you enter a delegate's CSCS or partner scheme card number when you book training on CourseSight, then once they have completed their training the outcome will appear instantly the next time their card is checked with Go Smart.(Note: not all courses in CourseSight are configured to accept CSCS and Partner card numbers.)
All you need to do is enter your CSCS or partner scheme card number in the checkout information when purchasing a course through CourseSight and we do the rest for you. (Note: not all courses in CourseSight are configured to accept CSCS and Partner card numbers.)
Any course that you book on CourseSight will be loaded onto you CourseSight tab in Go Smart, just make sure that you enter your card number when booking. To make a booking now, visit: coursesight.co.uk
A training provider is any organisation that delivers training courses.
An approved training provider is an organisation that is accredited by an industry relevant organisation, industry body, exam board or sector regulator (e.g. FIS, Lantra). Approval by a body is displayed against the training provider listing in CourseSight.
The Go Smart online card checker tool allows you to check a worker's CSCS or CSCS Partner Scheme card.
To perform an online card check:
For CSCS card related questions, please visit: https://www.cscs.uk.com/
For Partner Card Scheme questions, please contact the appropriate scheme.
For technical questions, please email: firstname.lastname@example.org (a member of our team will get back to you as soon as possible, usually within 24 hours. Our business hours are 9am-5pm, Monday to Friday, excluding Bank Holidays.)